We know that sometimes things go wrong and, in the unlikely event this happens, we want to put it right. As a valued client of Bluefin, we want you to tell us if our advice or service does not meet your expectations. We take all client dissatisfaction seriously and seek to use the lessons learned to improve the way we do things.
A full copy of our Complaints Procedure can be found here Complaints Procedure
The Complaints Officer, Bluefin Sport, CI Tower, St George's Square, New Malden, Surrey, KT3 4TP
t: 020 8336 2000
f: 020 8949 6226
if your complaint relates to the National Game Insurance Scheme and you would prefer to email us then please use the following address: